Unfortunately, Internet Explorer is an outdated browser and we do not currently support it. To have the best browsing experience, please upgrade to Google Chrome.
UpgradeOne Health Group provides NHS elective services. Referred via NHS e-Referral, appointments are free.
One Health Group (OHG) are appointed by the NHS to provide elective (non-emergency) NHS services to NHS patients. Our head office is based in Sheffield, and we have been established since 2004. We have a growing number of outreach clinics that you can choose to be seen at.
You have been referred to us by your GP through the NHS e-Referral system, which allows patients to choose their healthcare provider and like any other NHS provider we are FREE at the point of access.
Your appointment is booked with one of our specialists, who will either be a Consultant Surgeon or an Advanced Physiotherapy Practitioner.
You will be assigned a dedicated Patient Liaison Team member who is on hand to answer any questions you may have regarding your referral.
Our telephone lines are open Monday-Friday from 8:00am-5:00pm (excluding bank holidays). Main Reception—0114 250 5510
During your initial consultation, your consultant will discuss the reason for your referral and your symptoms. Your appointment will usually last between 10-20 minutes and will take place in one of our local outpatient clinics.
Your consultant will advise the next steps, which will usually fall into one of the following categories:
Your consultant may decide to take a ‘watch and wait’ approach to monitor your symptoms and request to see you back in several weeks/months to reassess you.
Your consultant may suggest surgery and will talk through the benefits and any risks of this. We will contact you to arrange a convenient surgery date and location.
Your consultant may require you to undergo some further tests or scans before deciding on how to proceed. The hospital will contact you directly to arrange this. We will then arrange your follow-up appointment to discuss these results with your consultant.
Your consultant may decide that no action is needed, or you may require conservative management (such as physiotherapy). Your consultant will inform your GP of this, who will make the necessary arrangements for you.
You can visit our website for more information on our surgeons and services.
You may receive a satisfaction questionnaire following any treatment with us. We value your feedback to ensure we maintain the highest quality service for our patients. You can also leave us a review on NHS Choices or Google Reviews.
For information on how we use your data, please click here. For our privacy policy, please click here.
One Health waiting times from consultation to treatment are 3 - 7 weeks on average.
We have over 30 clinics across the UK with 100+ expert consultants, providing a wide range of treatments to help you get better.
One Health waiting times from consultation to treatment are 3 - 7 weeks on average.
