Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch to send us your query.

What is NHS Patient Choice and NHS e-Referral?
What are the benefits of patient choice?
Can I choose which Consultant I see?
Do I have to pay if I choose One Health Group?
How can patients be referred to One Health Group through NHS e-Referral?
How do I find out the qualifications of my consultant?
Will I have the same Consultant for my outpatient appointment and procedure?
What appointments will I need to attend before I undergo my surgery?
What happens if I need to change the date for my operation?
What happens if I am taking medication?
What will happen before and after my procedure?
Do I need to arrange my own physiotherapy?

Private/Insured Patients

Do I need a referral from my GP?
How can I pay for my treatment by The One Health Group?
What do I need to do to get authorisation from my insurance company?